Most orders will be processed for shipment within 10 business days - not including weekends or holidays. Due to limited staff working in our warehouses and transit carrier capacity limits, some orders may take additional time to be processed for shipment. We'll email you your tracking information as soon as it's available.

Please note that carriers are over capacity and it might take a bit longer than normal for your item(s) to be delivered once in transit.

Feel free to reach out with any questions to support@thenovogratz.com and we'll be happy to assist. We just ask that you be kind - we're all dealing with this together!

-The Novogratz