Accessibility Statement
Introduction
The Novogratz is committed to ensuring accessibility to our website and associated systems for customer service and support. Our website is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA standard, or another current standard as applicable.
Accessibility Contact Information
For direct accessibility assistance, please email Tenon LLC at support@tenon.io.
Customers needing technical assistance for the primary web property can email Robert Novogratz at support@thenovogratz.com.
Accessibility Background
The Novogratz began an organization-wide project to improve how we serve customers with disabilities in 2021. Below is a timeline of our efforts:
2021
Retained an external, qualified Accessibility Consultant (Tenon LLC) to assist in improving the accessibility of our primary web property.
Began an online training program for all employees involved in development and content creation for the primary web property.
Conducted Use Case Testing on 8 core user flows within our primary web property.
Performed automated testing using proprietary software by Tenon LLC on 6 core pages of the site.
Current Conformance Status
Our website has been reviewed and tested to meet the WCAG 2.0 Level AA accessibility standards.
Feedback
We welcome your feedback on the accessibility of shopthenovogratz.com. Please let us know if you encounter accessibility barriers:
📧 support@tenon.io We try to respond to feedback within 5 business days.
FAQ
N/A as we won’t be handling new orders.
Contact Us
We'd love to hear from you!
support@thenovogratz.com
The Novogratz
201 Varick Street
PO Box 747
New York, NY 10014